现在可是个商业发达的年代，凡是与海外公司有业务联系，就会有国际电话打到办公室里。那样，如何得体高雅的转接电话、帮助树立企业的好形象呢？给大伙来几段对话实例，多加模仿和训练，功夫自然就有了。
O=Operator1, C=Chinese
O: Is this the Silver Star Trading Company?
C: Yes, it is.
O: This is the overseas telephone operator in the United States. We have a call for Mr. John Wang in the International Finance2 Department from a Mr. Robert of ABC Company in New York.
C: From whom?
O: From a Mr. Robert of ABC Company in New York.
C: Thank you. Just hold the line, please.
Several seconds later...
C: Hello. I'm sorry but Mr. Wang is in a conference right now.
O: Oh, is that right? When will he be free?
C: Well, he'll be free around four o'clock.
O: I see. Just a minute, please.
Several seconds later...
O: Hello. How about Mr. Peter Chen, then?
C: Yes, he's here. One moment, please.
Several seconds later...
Peter Chen: Hello. This is Peter Chen speaking.
O: Oh, Mr. Chen? Will you hold the line, please?
Several seconds later...
O: Thank you for waiting. Mr. Robert is on the line. Go ahead, please.
Peter Chen: Thank you.
